About the Program

World Class Workforce™ is a program for helping all types of company’s operator-level employees embrace the continual improvement philosophy and to initiate change within the workplace as a natural part of daily working life.  It is a companion program to Measurable Management™.  World Class Workforce™ was developed and introduced by UK based firm McQuillan-Byrne and is successfully being launched in the U.S.  The Mayer Group, Inc. is a certified facilitator of the World Class Workforce™ program.

Target Audience

World Class Workforce™ is aimed at operator level within the day to day processes.

Program Curriculum

• Perform business needs analysis and define key business issues for improvement
• Better understanding the resources available to produce a quality product
• Understanding the working space and conditions affecting the workplace
• Understanding the value of information and information technology needs
• Understanding the value of tools and machines
• Looking at the vital role played by customers and suppliers both outside and inside the organization
• Understanding how to define a process and how to improve outcomes
• Understanding the makeup of systems and how its parts interact
• Identify areas for improvement in resources, process and conditions
• Implement and evaluate plans for immediate action

Management Focus

• Individual work skills with the goal of increasing efficiency and productivity
• A program framework including work-based projects to ensure employees are addressing key business issues

Measurable Results
Your employees will device and implement initiatives to improve processes at operator level based on key business objectives driven by organizational needs. Bottom line: Tangible measurable results including cost savings, increased productivity, improved efficiency, reduced waste, and a positive attitude for change with your workforce. The measurable outcomes will provide a return on investment...we guarantee it.

View the World Class Workforce ™ Program Steps